Notice of Privacy Practice

GEISINGER HEALTH SYSTEM NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

If you have any questions about this Notice of Privacy Practices ("Notice"), you may ask a member of the staff where you receive health care services. You may also contact our Privacy Officer at (570) 271-7360.

We value your trust. We will strive to continue to maintain the privacy of your protected health information. We are required by law to maintain the privacy of your protected health information and to provide you with this Notice of our legal duties and privacy practices with respect to your protected health information. We are also required to abide by the terms of our Notice.

We may change this Notice at any time. If we make material changes in our policies regarding our use or disclosure of your protected health information, changes in your rights, our legal duties or our privacy practices, we will promptly revise and distribute our changed Notice. Our changed Notice will be effective for all of your protected health information that we have as of the effective date of such changed Notice.

You may obtain a copy of the most current Notice by visiting our website at www.geisinger.org, or by calling or writing to our Privacy Officer to request that a copy be sent to you in the mail, or asking for our most current Notice when you come in for an appointment. The address for our Privacy Officer is provided on the last page of this Notice.

USES AND DISCLOSURES WE ARE PERMITTED OR REQUIRED TO MAKE

The following is a description of the types of uses and discloses of your protected health information that we are permitted or required to make. Not every use or disclosure possible is listed, but all of the ways that we are permitted to use and disclose your protected health information will fall within one of these general categories.

Treatment

We will use and disclose your protected health information to provide your health care and any related services. This includes disclosure of your protected health information to doctors, hospitals, pharmacies and other third parties who are involved in your care. For example, we will disclose your protected health information to another physician to whom you have been referred, or a home health agency that will be caring for you.

Payment

We will use and disclose your protected health information so that we may bill and payment may be collected for the health care services you receive. This includes activities such as communicating your protected health information to an insurance company.

Health Care Operations

We will use and disclose your protected health care information as necessary for health care operations. For instance, we serve the region by participating in medical education programs. We may disclose your protected health information to the students and faculty of such programs. We may call your name in our waiting room when your doctor or other provider is ready to see you.

Appointment Reminders

We may call you on the telephone to remind you of an upcoming appointment. We may send you an appointment reminder in the mail.

Treatment Alternatives/Other Health-Related Benefits and Services

We may contact you to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you.

Fund Raising

We may use or disclose your demographic information and dates on which health care is provided to you for purposes of our fundraising.

Hospital Directory

Unless you tell us not to, we will include certain information about you in the hospital directory if you are admitted to the hospital. This information may include your name, location in the hospital, your general condition and your religious affiliation.

This information may also be released to people who ask for you by name such as your relatives, friends and the media. Your religious affiliation may be given to clergy even if they don't ask for you by name.

Individuals Involved in Your Care

We may release your protected health information to those people who you indicate you would like to involve in your care, such as family members and friends.

As Required By Law

We will disclose your protected health information when we are required to do so by local, state or federal law.

To Avert a Serious Threat to Health or Safety

We may use or disclose your protected health information to prevent a serious threat to your health and safety, or the health and safety of others.

Organ and Tissue Donation

We may release the protected health information of organ donors to organizations that assist with such donations.

Military and Veterans

If you are or were a member of the military, we may release your protected health information subject to applicable law, rule, regulation and our policies.

Workers' Compensation

We may release your protected health information for purposes of handling your workers’ compensation claims.

Public Health Activities

We may disclose your protected health information to public health entities as authorized by law. Such disclosures include (but are not limited to) reports of births and deaths, and child or elder abuse and neglect.

Health Oversight Activities

We may disclose your protected health information to agencies of the government for activities authorized by law. These activities include monitoring health care systems and participation in government programs.

Lawsuits and Disputes

If you are involved in a lawsuit or other dispute, we may disclose your protected health information in response to documents such as a court order, or when certain other requirements are met.

Law Enforcement

We may release your protected health information if asked to do so by a law enforcement official for reasons including (but not limited to) identifying or locating a suspect, witness or missing person or investigating criminal activity.

Coroners, Medical Examiners and Funeral Directors

We may release certain protected health information to a coroner or medical examiner. We may also release certain protected health information about deceased patients to funeral directors so that they may carry out their duties.

Inmates

If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release your protected health information to the respective correctional institution or law enforcement official in accord with applicable law, rule, regulation and our policies.

Business Associates

Some of the services we provide are performed through contractual relationships with outside parties or business associates. These services may include (but are not limited to) financial, auditing and legal. We ask our business associates to sign an agreement in an effort to make sure that all protected health information is appropriately safeguarded.

Research

We may use or release your protected health information for certain research purposes when such research is approved by the Institutional Research Review Board, as appropriate.

YOU HAVE RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION.

Your Right to Inspect and Copy

You have the right to inspect and receive a copy of your protected health information that may be used to make decisions about your care. To do so, you must complete the appropriate Authorization form and present it to Health Information Management Department. We have provided the address for Medical Reports on the last page of this Notice. You will be charged a fee for photocopying.

We may deny your request to inspect and receive a copy of your protected health information in very limited circumstances. If you are so denied in some cases, you may request that such denial be reviewed. We will comply with the outcome of such review.

Your Right to Amend

If you feel that protected health information that we have about you is incorrect or incomplete, you may ask us to amend or change such incorrect information. You have the right to request an amendment for so long as your protected health information is kept by or for us. Please contact our Privacy Officer at (570) 271-7360 to make such a request.

Your Right to an Accounting of Disclosures

You have the right to request an accounting of disclosures. This is a list of disclosures that we made of your protected health information to entities outside of Geisinger Health System*. Please contact our Privacy Officer at (570) 271-7360 to make such a request.

Your Right to Request Restrictions

You have the right to request limitations on the protected health information we use or disclose about you for treatment, payment and health care operations. We are not required to agree to your request, and generally, we will not accept requests for such limitations.

Your Right to Request Confidential Communications

You have the right to make a reasonable request that we communicate with you regarding your protected health information in a certain way or at a certain location. Such reasonable requests may be limited to, when appropriate, how information as to payment for services we provide to you will be handled. We may require you to make this request in writing to the manager of your care site.

Your Right to a Paper Copy of this Notice

You have a right to obtain a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. You may obtain a paper copy of this Notice at the registration desk at your next appointment.

CHANGES TO THIS NOTICE

We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for protected health information we already have as well as any protected health information we receive in the future. We will post a current copy of this Notice in our hospitals and clinics. On the first page of the Notice, in the top right corner, you will find the effective date of that Notice.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or the Secretary of Health and Human Services. We have provided both addresses on the last page of this Notice. To file a complaint with our Privacy Officer, please call (570) 271-7360.

GEISINGER HEALTH SYSTEM VALUES YOUR RIGHT TO PRIVACY. YOU WILL NOT BE PENALIZED FOR FILING A COMPLAINT.

OTHER USES OF MEDICAL INFORMATION

Other uses and disclosures of your protected health information not covered by the categories included in this Notice or applicable laws, rules or regulations will be made only with your written permission or authorization.

If you provide us with such written permission, you may revoke it at any time. If you do so, we will not use or disclose your protected health information for the purpose that was stated in your authorization.

We are not able to take back any uses or disclosures that we already made with your authorization.

We are required to retain your protected health information regarding the care and treatment that we provided to you.

Addresses

The address for our Privacy Officer is:

The address for Health Information Management Department is:

The address for the Department of Health and Human Services is:

Footnote

*Geisinger Health System is a registered trademark. Although Geisinger Health System Foundation does not provide medical care of any type or employ physicians, it is the corporate parent of Geisinger Medical Center, Geisinger Clinic, Geisinger Wyoming Valley Medical Center and Geisinger South Wilkes-Barre, each of which is an individual corporate entity legally separate and distinct from Geisinger Health System Foundation. The below listed separate corporate entities are among those that are participating in an organized health care arrangement. The legally separate corporate parent, Geisinger Health System Foundation, is also participating in such organized health care arrangement. These separate legal entities may share protected health information with each other as necessary to carry out treatment, payment or health care operations relating to the organized health care arrangement unless otherwise limited by law, rule or regulation.

Geisinger Clinic (all sites) International Shared Services, Inc.
Geisinger Medical Center Geisinger System Services
Geisinger South Wilkes-Barre Geisinger Assurance Company, Ltd
Geisinger Wyoming Valley Medical Center Geisinger Medical Management Corporation
Geisinger Community Health Services Geisinger Health Plan
Marworth Geisinger Indemnity Insurance Company
Geisinger Insurance Corporation - Risk Retention Group

This Notice of Privacy Practices applies to all entities except Marworth, Geisinger Health Plan and Geisinger Indemnity Insurance Company.  To request the Notice of Privacy Practices for Marworth, Geisinger Health Plan or Geisinger Indemnity Insurance Company, please contact our Privacy Officer at (570) 271-7360.

Unless we provide you with a different Notice of Privacy Practices and except as provided above, this Notice of Privacy Practices will apply to all entities that we may purchase or affiliate with in the future.